Any manual’s purpose is to give information related to the equipment to the end user for quick reference.

All the technicality is written in detail so that when an issue arises, the user can refer to the manual, as every time OEM or technical person or subject matter expert might not be available on the spot to resolve the issue.

If the manual has 10 pages users can refer easily. But any system used by the defence will have multiple manuals and thousands of page counts and many times a user has to cross-refer between manuals, intra-manual and inter-manual to resolve the issue.

Referring to 10- 15 hard-copy or even soft-copy books simultaneously will be difficult and time-consuming. Using IETM software, users can solve in a single click and seconds.